Lead Order Processing and Shipping Associate

2 days ago


Elgin, Illinois, United States SLP Inc. Full time
Job Summary

SLP Inc. is seeking a highly organized and detail-oriented Lead Order Processing & Shipping Associate to join our team in Elgin. As a key member of our sales, marketing, and distribution hub, you will be responsible for ensuring the seamless delivery of our products to hospitals and customers across America.

Key Responsibilities
  • Process and fulfill orders with precision and timeliness, managing shipping logistics and communicating with buyers.
  • Pick, pack, and prepare shipping documentation, including packing lists, invoices, and shipping labels.
  • Inspect outgoing shipments for accuracy and quality, resolving any discrepancies before dispatch.
  • Manage buyer communication related to order status, discrepancies, shipment tracking, and product availability.
  • Coordinate with the inventory team to verify stock levels and shipping supplies, ensuring that our delivery commitments are met.
Requirements
  • Proficiency in Microsoft Office or ERP/WMS systems to accurately process customer orders.
  • Strong problem-solving skills and time management skills to address and resolve order discrepancies and shipment issues promptly.
  • Accuracy, detail orientation, and multi-tasking abilities to properly enter, communicate, and ship orders received from customers.
  • Professional communication with customers regarding order status, delays, and any required follow-up actions.
What We Offer

Full-time salary position with benefits, including Health Insurance, Paid Vacation, Paid Sick Time, and IRA Match. Hours of operation are Monday-Friday 8:30am-4:30pm.



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