Cloud Database Technical Specialist

3 weeks ago


Austin, Texas, United States Couchbase Full time
Cloud Database Technical Specialist Job Overview

Couchbase is seeking a highly skilled Cloud Database Technical Specialist to join our team. As a Cloud Database Technical Specialist, you will be responsible for managing, configuring, and supporting our Salesforce environment. This role involves working closely with end users to gather business requirements, provide training, and troubleshoot issues, ensuring the smooth operation and optimization of our Salesforce platform.

You will also play a key role in quality assurance (QA), ensuring that any changes to the Salesforce platform meet business needs and maintain system integrity.

Key Responsibilities:
  • Manage and configure Salesforce features, including custom objects, fields, and page layouts.
  • Gather and document business requirements, translating them into effective GTM solutions.
  • Develop and maintain process automation to streamline business operations and improve efficiency.
  • Perform quality assurance testing on Salesforce configurations and customizations to ensure they meet business needs and maintain system integrity.
  • Conduct user training and create documentation to promote best practices and increase user adoption.
Requirements:
  • 3+ years of experience as a Salesforce Administrator (Salesforce Advanced Administrator certification is a plus).
  • Strong knowledge of Salesforce best practices, including security, data management, and automation tools.
  • Experience with user management, profiles, roles, territories, permission sets, creating and customizing reports and dashboards in go-to-market tools.
  • Excellent communication skills, with the ability to gather business requirements and translate them into technical solutions.
  • Strong problem-solving skills, particularly in user support and troubleshooting.


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