Location Manager Lead

4 days ago


Arvada, Colorado, United States Thrive Health Systems Full time
Job Title:

Location Manager Lead

">About Thrive Health Systems:

Thrive Health Systems is a healthcare company that provides natural solutions beyond chiropractic care. Our mission is to help people achieve optimal results in the fastest and safest way possible, while making healthcare more affordable through proactive approaches.

Job Summary:

The Location Manager Lead is responsible for overseeing the logistics of our locations, ensuring high-quality service, and driving revenue growth. This role requires technical business skills, management expertise, and attention to detail.

Key Responsibilities:
  1. Staff Management: Manage staff schedules, workloads, and administrative tasks. Ensure doctors check in and out, complete administrative work, and provide training to front desk staff on marketing promotions and changes.
  2. Customer Service: Provide excellent customer service to minimize loss of revenue due to refunds, leads lost, and other issues.
  3. Back Office Management: Perform back office and administrative management duties, including audits and daily reporting.
  4. Cash Handling: Manage cash handling, petty cash, deposits, and End-of-Day Reports. Make bank deposits twice weekly.
  5. Supply Management: Purchase supplies for the office and track them through the Office Supply list.
  6. HR Duties: Perform all HR duties related to staff, including hiring, onboarding, training, performance reviews, documentation, reprimands, commendations, and firing if required.
  7. Training and Development: Provide consistent training to staff on changes and new procedures.
Schedule and Expectations:

Work 40-50 hours per week, non-exempt, with flexible scheduling based on demand. Key Performance Indicators (KPIs) include managing KPIs, limiting liability, managing daily operations, leading and developing staff, and creating an exceptional patient experience.

Goals:
  1. Maintain at least $100,000+ in annual revenue per employee.
  2. Stabilize revenue growth with minimal fluctuations.

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