Seasonal Sales Associate

3 days ago


Nashville, Tennessee, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team at Michaels Stores. As a Seasonal Sales Associate, you will be responsible for providing exceptional customer service, maintaining a well-organized store environment, and supporting the sales floor team.

Key Responsibilities
  • Provide fast and friendly customer service, ensuring a positive shopping experience for all customers.
  • Maintain a clean and organized store environment, adhering to company standards and procedures.
  • Support the sales floor team in achieving sales goals and promoting products.
  • Participate in merchandise recovery and maintenance, ensuring a well-stocked store.
  • Assist with cash handling and operate a cash register accurately and efficiently.
  • Engage with customers to promote the Rewards program and complete enrollments.
  • Educate customers on Voice of Customer (VOC) surveys and provide feedback.
  • Support shrink and safety programs, adhering to company policies and procedures.
  • Assist with Omni channel processes, ensuring seamless customer experiences.
  • Perform other duties as assigned by management.
Requirements
  • Retail and/or customer service experience preferred.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Work Environment

Public retail store setting, taking care of customers. All public areas are climate-controlled. Some stock rooms may not be climate-controlled. Some outdoor work if assigned to retrieve shopping carts or while unloading trucks. Frame shop contains glass cutter and heat press. Work hours include nights, weekends, and early mornings.



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