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IT Systems Administrator

2 months ago

Columbia, South Carolina, United States SYSTEMTEC Full time

Position: IT Systems Administrator / Technical Support Analyst

Company: SYSTEMTEC is looking for a dedicated IT Systems Administrator I / Technical Support Analyst for a long-term hybrid opportunity. This role involves providing essential tier II support through various communication channels.

Key Qualifications for the IT Systems Administrator I / Technical Support Analyst:

  • Must be authorized to work in the U.S. without sponsorship.
  • Bachelor's degree or equivalent professional experience.
  • A minimum of 3 years in Help Desk Tier II support.
  • Proficient in troubleshooting hardware, software, printers, and network-related issues.
  • Experience with Active Directory, Windows 10, Microsoft Server 2012 R2, Microsoft Server 2016, and Microsoft Office 2016 is essential.
  • Ability to obtain a Top Secret clearance with sponsorship.

Responsibilities of the IT Systems Administrator I / Technical Support Analyst:

  • Provide troubleshooting for hardware, software, printers, and network issues.
  • Deliver tier II support through phone and email interactions.
  • Administer Active Directory tasks.

Work Environment: On-Site in Columbia, South Carolina.

Compensation and Benefits:

  • Full-time employment with SYSTEMTEC includes a competitive salary, paid overtime, paid time off, holidays, health and dental insurance, disability and life coverage, 401K, tuition reimbursement, and additional benefits.