Animal Wellness Desk Assistant

2 days ago


Philadelphia, Pennsylvania, United States Society Hill Veterinary Hospital Full time

Responsibilities:

  • Maintain accurate client records and medical history
  • Answer phones promptly and professionally, addressing client inquiries and concerns
  • Schedule appointments and surgeries according to hospital guidelines
  • Process payments and manage financial transactions
  • Provide knowledgeable advice on animal care, wellness, and prevention
  • Collaborate with veterinarians, technicians, and support staff to ensure seamless patient care

Qualifications:

  • High school diploma or equivalent required; veterinary experience preferred
  • Excellent phone etiquette, multitasking abilities, and computer literacy
  • Able to work under pressure and maintain a calm demeanor in stressful situations
  • Strong attention to detail and commitment to accuracy
  • Ability to communicate effectively with clients, staff, and management

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