Customer Service Representative

1 day ago


Fort Myers, Florida, United States Direct Metals Inc Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for handling customer inquiries, processing orders, and providing exceptional customer service.

The ideal candidate will have a strong ability to communicate effectively with customers, both in person and over the phone. You will also be responsible for maintaining accurate records and ensuring timely order fulfillment. If you are a team player with excellent communication skills and a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity

Salary: $18/hour

About Direct Metals Inc.
Direct Metals Inc. is a growing company in the field of building products distribution and manufacturing. We specialize in Roofing Products Distribution to building products wholesalers. Our team is dedicated to providing exceptional customer service and support to our customers. If you are passionate about delivering outstanding results and want to be part of a dynamic and growing company, we encourage you to apply for this role.

Responsibilities:
  • Handle customer inquiries and provide exceptional customer service
  • Process orders accurately and efficiently
  • Maintain accurate records and reports


Requirements:
  • 1 year of college or technical school; or 3-6 months related experience and/or training; or equivalent combination of education and experience
  • Ability to learn and apply roofing product applications and communicate base specifications
  • Strong ability to communicate effectively with customers
  • Knowledge of basic algebra and geometry


Benefits:
We offer a competitive salary and benefits package, including health insurance, paid time off, and opportunities for career growth and development.

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