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Store Manager Lead

2 months ago

Grand Ledge, Michigan, United States J and H Family Stores Full time
Job Summary

We are seeking a highly skilled and experienced Store Manager to lead our retail store team. As a Store Manager, you will be responsible for providing exceptional customer service, driving sales growth, and ensuring operational excellence.

Key Responsibilities
  • Customer Service: Maintain a high level of customer satisfaction by ensuring prompt and courteous service, resolving customer complaints, and building strong relationships with customers.
  • Operations Management: Oversee store operations, including inventory management, cash handling, and store appearance, to ensure a safe and efficient work environment.
  • Team Leadership: Recruit, train, and develop a high-performing team of sales associates and management staff to achieve sales goals and exceed customer expectations.
  • Marketing and Sales: Develop and implement effective marketing strategies to drive sales growth, increase market share, and promote the store's products and services.
  • Compliance and Risk Management: Ensure compliance with company policies, procedures, and regulatory requirements, and identify and mitigate risks to the store and its employees.
Requirements
  • Experience: A minimum of two years of management experience in retail or a related industry.
  • Education: High school graduate or equivalent, with a college diploma preferred.
  • Skills: Excellent communication, leadership, and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Physical Demands: Ability to lift 10 pounds frequently and up to 50 pounds occasionally, with regular standing, walking, and repetitive use of hands and arms.
Benefits
  • Eligible for benefits on the 1st of the month following 30 days of employment.
  • Low-deductible insurance, short-term disability, paid life insurance, and dental and vision coverage.