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Store Manager Trainee

1 month ago

Grand Rapids, Michigan, United States Insomnia Cookies Full time

{"h1": "Sweet Career Opportunities at Insomnia Cookies", "p": "At Insomnia Cookies, we're on a mission to revolutionize the cookie game. As a Store Manager in Training, you'll play a key role in leading our team of cookie enthusiasts and delivering exceptional customer experiences.", "ul": [{"li": "Lead and develop a team of 2-5 team members to achieve sales and customer satisfaction goals."}, {"li": "Supervise and train new hires on our cookie sales and delivery processes."}, {"li": "Conduct interviews and make recommendations for new hires in the manager's absence."}, {"li": "Support the Store Ops Manager with ordering, inventory control, and scheduling."}, {"li": "Maintain high standards of customer service and upselling."}], "h2": "Requirements", "ul": [{"li": "At least 1 year of experience in a supervisory role within a restaurant or retail store."}, {"li": "Prior experience conducting in-person interviews of hourly support staff."}, {"li": "Prior Point of Sale (POS) systems experience."}, {"li": "Ability to utilize MS Office, Word, and our Applicant Tracking System."}, {"li": "Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun)."}, {"li": "Must be 18 years of age or older and have legal eligibility for employment in the United States."}], "h3": "About Us", "p": "Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Today, we're a rapidly growing company with over 290 stores globally, known for our innovative bakery + delivery concept and commitment to delivering exceptional customer experiences."}