Server - Part-time Position

4 weeks ago


Louisville, Kentucky, United States AJS Hotels Full time

Job Summary:

We are seeking a skilled Server to join our team at AJS Hotels. As a Server, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities:

  • Communicate with front and back of the house personnel to provide a dining experience that meets or exceeds guest expectations.
  • Process guest orders to ensure that all items are prepared properly and on a timely basis.
  • Greet guests and present daily specials, menu changes, and answer questions regarding food and beverage.
  • Perform the Steps of Service according to IHG Standards.
  • Responsible for stocking stations and completing pre and post job duties as outlined by the manager.
  • Ability to up sell alcohol and food items.
  • Able to use a POS computer system to ring in food and beverage orders.
  • Able to interact with guests in a friendly/fast manner.
  • Process guests' payment transactions as outlined in the cash and charge procedures.
  • Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.
  • Ability to clear and reset tables.
  • Check identification of guests to ensure guests are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
  • Observe guests during meal needs and respond to requests appropriately.

Requirements:

  • Generally 2-5 years of experience as server in a full service restaurant.
  • One must have Micros, touch screen experience.
  • One must be a minimum of 18 years of age to serve alcoholic beverages to hotel guests per KY Liquor Law.

Work Environment:

This job operates in a restaurant which at times can be a loud setting. This role may be exposed to hazards, including, but not limited to cuts, slips, falls, tripping, and burns. Hands must be frequently washed.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, and crouching. The position may require occasional lifting of products weighing up to 25 pounds.



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