Director of Cloud Operations and IT

4 weeks ago


Provo, Utah, United States Infobase Full time
Job Title: Director, IT and AWS Cloud Operations

Infobase is seeking a highly skilled and experienced Director, IT and AWS Cloud Operations to lead our technical operations team. As a key member of our leadership team, you will be responsible for ensuring the company's technological infrastructure is responsive, secure, and efficient, enabling the business to operate smoothly and effectively.

Key Responsibilities:
  • Design and implement cloud operations that meet organizational standards of security, reliability, and performance.
  • Develop and manage the Corporate IT budget, optimizing costs without compromising quality, in collaboration with the CTO and CFO.
  • Ensure compliance with industry standards, regulatory requirements, and internal policies.
  • Collaborate with Software Architects in the design of application and cloud architecture.
  • Manage development and production infrastructure, including servers, networking, and storage components.
  • Manage relationships with third-party vendors and service providers, ensuring service level agreements are met.
  • Lead and manage the corporate IT infrastructure team, ensuring efficient operation and support of all internal systems and software.
  • Manage and provide end-user support services in a fully remote environment, ensuring remote employees receive timely and effective technical assistance.
  • Develop and implement multi-year strategic IT infrastructure plans aligned with organizational goals.
  • Oversee the maintenance, monitoring, and upgrading of internal systems, ensuring high availability, security, and performance.
  • Collaborate with other departments to understand their needs and provide appropriate technological solutions.
  • Drive initiatives for continuous improvement and modernization of the IT systems and infrastructure.
  • Lead disaster recovery and business continuity planning and implementation.
  • Monitor industry trends and emerging technologies, recommending relevant adoption to enhance organizational capabilities.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • A minimum of 10 years of experience in IT infrastructure management or a related role.
  • Relevant certifications such as ITIL, CISSP, PMP, or equivalent are preferred.
  • Authorized to work in the US without sponsorship.
  • Minimum of 8 years of experience in IT infrastructure management or a related role.
  • Minimum of 5 years experience administering corporate infrastructure, including laptops, email, Google Collaboration Tools.
  • Strong understanding of cybersecurity principles, best practices, and supporting SOC 2 compliance and adoption and enforcement of necessary controls.
  • Minimum 5 years commercial experience utilizing Amazon Web Services (AWS).
  • Minimum 5 years in a supervisory role.
  • Previous experience developing, managing and executing to a department budget.

Infobase is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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