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Customer Service Representative

2 months ago

Cambridge, Minnesota, United States Chuck Swenson - State Farm Agent Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will be responsible for delivering exceptional client experiences that drive business growth and customer satisfaction.

Key Responsibilities
  • Establish and maintain strong customer relationships through proactive communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries and resolving issues in a timely manner.
  • Use a customer-centric approach to educate clients about insurance options and promote the development of our business.
  • Collaborate with other agency team members to ensure seamless customer service and support.
Requirements
  • Dedicated to delivering exceptional customer service and building strong relationships.
  • High integrity and ability to maintain confidentiality.
  • Excellent communication and interpersonal skills to effectively interact with clients and colleagues.
  • Proactive problem-solving and ability to work in a fast-paced environment.
  • Positive and optimistic attitude, with a strong commitment to teamwork and customer satisfaction.
About Our Agency

Our agency is passionate about making a positive impact in the lives of our clients and the community. We are seeking like-minded individuals who share our commitment to excellence and personal achievement. Our team is comprised of results-driven professionals who are dedicated to delivering exceptional service and support.