Medical Office Support Specialist
5 days ago
The Customer Service Representative position at Lee Health is responsible for providing exceptional customer service to patients, families, and healthcare professionals. Key responsibilities include:
* Handling telephone calls and responding to inquiries
* Scheduling patient appointments and managing schedules
* Verifying insurance coverage and processing authorizations
* Posting charges and preparing accurate billing statements
* Maintaining medical records and performing data entry tasks
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. If you have a passion for delivering exceptional customer service and are eager to make a difference in the lives of others, we encourage you to apply.
Requirements
To be successful in this role, you will need:
* A High School Diploma or Equivalent
* 1-2 years of experience in a customer-facing role
* Strong communication and problem-solving skills
* Ability to work effectively in a team environment
* Basic computer skills and proficiency in Microsoft Office software
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