Participant Advocate
2 weeks ago
The Participant Advocate is a critical role within the PACE Southeast Michigan team, responsible for ensuring a seamless introduction and onboarding process for new enrollees. This includes escorting new intakes through their initial visit, introducing them to staff and other participants, and providing education on PACE services.
Key Responsibilities- Serve as the initial ambassador for potential participants and their caregivers.
- Provide support for newly enrolled participants as they learn the structure of PACE SEMI.
- Represent the Intake and Enrollment department in respective centers.
- Follow up with potential participants after the initial home visit to collect additional information and answer their questions.
- Present potential participants to the interdisciplinary team (IDT) prior to enrollment.
- Develop an initial care plan with home visit staff and IDT using assessments from home visit staff.
- Organize tours for potential participants and/or their caregivers, if requested.
- Facilitate pre-enrollment evaluations with PACE primary care or behavioral health, if required.
- Facilitate pre-enrollment evaluations with Henry Ford Health System specialists, if required.
- Schedule center days with participants and PACE SEMI staff prior to enrollment.
- Make welcome calls to confirm enrollment and welcome packets, including information on care teams, staff contact information, emergency plans, and medication refills.
- Conduct and document weekly in-person or telephone follow-up with new participants for 90 days after enrollment to answer questions, provide education, and solicit concerns.
- Maintain communication with all new enrollees according to process to ensure understanding of PACE and participants' needs.
- Act as a customer service liaison with participants and IDT.
- Associates degree required; Bachelor degree preferred.
- Ability to effectively work both independently and as a team member.
- Demonstrate initiative and organizational skills.
- Minimum of one-year experience with a frail or elderly population; knowledge of health, social, and behavioral problems of the frail elderly.
- Demonstrate interest and ability to work in an interdisciplinary team environment.
- Excellent communication skills.
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Participant Advocate
3 weeks ago
Westland, Michigan, United States PACE Southeast Michigan Full timeJob SummaryPACE Southeast Michigan is seeking a highly skilled Participant Advocate to join our team. As a key member of our Intake and Enrollment department, you will play a vital role in ensuring the smooth introduction and onboarding of new enrollees into our PACE Program.Key Responsibilities:Provide exceptional customer service to new participants and...
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Participant Advocate
1 month ago
Westland, Michigan, United States PACE Southeast Michigan Full timeJob SummaryPACE Southeast Michigan is seeking a highly skilled Participant Advocate to join our team. As a key member of our Intake and Enrollment department, you will play a vital role in ensuring the smooth introduction and onboarding of new enrollees into our PACE Program.Key Responsibilities:Provide exceptional customer service to new participants and...
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Senior Participant Advocate
2 weeks ago
Westland, Michigan, United States PACE Southeast Michigan Full timeJob SummaryThe Participant Advocate plays a crucial role in ensuring a smooth introduction and onboarding of new enrollees into the PACE Southeast Michigan Program. This includes escorting new intakes through their initial visit, introducing them to staff and other participants, and providing education on PACE services.Key Responsibilities:Serve as initial...
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Program Coordinator
2 weeks ago
Westland, Michigan, United States PACE Southeast Michigan Full timeJob SummaryThe Participant Advocate plays a crucial role in ensuring a smooth introduction and onboarding of new enrollees into the PACE Southeast Michigan (PACE SEMI) Program. This position requires strong communication and interpersonal skills to effectively work with new participants, their caregivers, and the interdisciplinary team.Key...
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Home Care Coordinator
2 weeks ago
Westland, Michigan, United States PACE Southeast Michigan Full timeJob Title: Home Care SchedulerUnder the direction of the PACE Southeast Michigan Center Manager, the Home Care Scheduler is responsible for ensuring high-quality care is provided to participants in their homes. As a member of the Interdisciplinary Team, the HC Scheduler shares relevant information pertaining to the care delivered in the home, including...
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Occupational Therapist
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School Psychologist for Academic Support
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Advanced Practice Provider
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Home Care Scheduler
1 month ago
Westland, United States PACE Southeast Michigan Full timeHOME CARE SCHEDULER Under the direction of the PACE SE MI Center Manager; the Home Care Scheduler is responsible for assuring that high quality care is provided to participants in their homes, through a variety of measures. As a member of the IDT the HC Scheduler shares relevant information pertaining to the care delivered in the home, any area of concern,...
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School Psychologist for 24/25 School Year
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School Psychologist for 24/25 School Year
2 weeks ago
Westland, United States Soliant Full timeJob DescriptionJob DescriptionMinimum 1+ years school psychologist experience required.School Psychologist Job Description Westland, MIPosition: School PsychologistJob Summary: We are seeking a dedicated and compassionate School Psychologist to join our team. The School Psychologist will work closely with students, families, teachers, and administrators to...
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School Psychologist for 24/25 School Year
4 weeks ago
Westland, United States Soliant Full timeJob DescriptionJob DescriptionMinimum 1+ years school psychologist experience required.School Psychologist Job Description Westland, MIPosition: School PsychologistJob Summary: We are seeking a dedicated and passionate School Psychologist to join our team. The School Psychologist will work closely with students, families, teachers, and administrators to...