Participant Advocate
3 weeks ago
PACE Southeast Michigan is seeking a highly skilled Participant Advocate to join our team. As a key member of our Intake and Enrollment department, you will play a vital role in ensuring the smooth introduction and onboarding of new enrollees into our PACE Program.
Key Responsibilities:
- Provide exceptional customer service to new participants and their caregivers, ensuring a seamless transition into our program.
- Develop and implement individualized care plans in collaboration with our interdisciplinary team.
- Conduct regular follow-up visits and phone calls to monitor participant progress and address any concerns.
- Collaborate with our healthcare team to provide education and support on PACE services and benefits.
- Represent our Intake and Enrollment department in our centers, promoting a positive and welcoming environment for new participants.
Requirements:
- Associates degree required; Bachelor degree preferred.
- Minimum of one-year experience working with a frail or elderly population.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
About PACE Southeast Michigan:
We are a leading provider of healthcare services for older adults, dedicated to delivering high-quality care and support to our participants and their families. If you are passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.
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