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Leadership and Customer Experience Specialist

1 week ago

Holland, Ohio, United States Burlington Part time
Job Overview

We are seeking a Part-Time Customer Service Lead to join our team at Burlington. As a key member of our front-end team, you will be responsible for delivering exceptional customer service and leading by example in a fast-paced retail environment.

Key Responsibilities:

  • Model company core values and Our Burlington philosophy to inspire and motivate associates.
  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys through a customer-first focus.
  • Maintain a neat and orderly front-end area, troubleshooting issues with registers and transactions.
  • Coordinate meal and break periods and monitor schedule adherence.

Requirements:

  • Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required.
  • Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.