SBC and IVR Infrastructure Expert

1 day ago


Malvern, Pennsylvania, United States SysMind Tech Full time

We are looking for an experienced SBC and IVR Infrastructure Expert to join our SysMind Tech team. In this role, you will be responsible for maintaining the health and performance of our SBC infrastructure, including proactive reboots and regular maintenance changes.

The ideal candidate will have a strong understanding of Genesys Cloud technology and previous experience with SBC and IVR infrastructure. A competitive salary range of $140,000 - $200,000 per year, depending on experience, is offered, along with a comprehensive benefits package and opportunities for professional growth.

Your responsibilities will include:

  • Ensuring the smooth operation of our SBC infrastructure, including proactive reboots and regular maintenance changes
  • Collaborating with our IT team to troubleshoot and resolve issues with Genesys systems

If you are a skilled engineer with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity.



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