Clinical Office Associate
3 days ago
Clinical Office Associate
Overview:ANDREW HALL MD PLLC is seeking a highly skilled Clinical Office Associate to join our team. As a key member of our clinical support staff, you will be responsible for coordinating patient appointments, managing registration processes, and ensuring a seamless patient experience.
Responsibilities:- Appointment Scheduling:
- Schedule and confirm patient appointments using the clinic's scheduling system.
- Coordinate appointment times with providers to optimize clinic flow and minimize patient wait times.
- Manage rescheduling and cancellations, ensuring that changes are communicated clearly to all relevant parties.
- Patient Registration and Check-In:
- Welcome patients warmly and assist them with the registration process.
- Verify and update patient information, including personal details and insurance coverage.
- Collect and process patient co-pays, deductibles, and other payments as necessary.
- Data Management and Confidentiality:
- Accurately enter and maintain patient information in the electronic health record (EHR) system.
- Ensure that patient records are complete and up-to-date and comply with confidentiality and privacy regulations.
- Clinical Support:
- Assist clinical staff with various tasks and responsibilities as needed.
- Collaborate with clinical staff to ensure that patient needs are met and that appointment schedules are efficiently managed.
- High school diploma or equivalent required
- Bilingual (English/Spanish) required
- Previous experience in a medical office or healthcare setting, particularly in scheduling or registration roles, is highly desirable
- Strong knowledge of medical terminology, insurance processes, and patient billing
- Proficiency in using electronic health record (EHR) systems and scheduling software, eCW a plus
- Excellent communication skills, both verbal and written, with a friendly and professional demeanor
- Ability to handle sensitive information with confidentiality and adhere to privacy regulations
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
The estimated salary range for this position is $45,000 - $55,000 per year, depending on experience.
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