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Balancing Authority Operations Supervisor

2 months ago

Rapid City, South Dakota, United States Black Hills Energy Full time

Job Overview

Position Summary: The Balancing Authority Operations Supervisor plays a crucial role in ensuring the secure and efficient real-time management of the Balancing Authority area for Black Hills Energy. This position is essential for overseeing the coordination of generation, load, interchange, and frequency balance, while ensuring compliance with industry standards and protocols.

Compensation: The pay range for this role is competitive, reflecting the expertise and experience required.

Reporting Structure: This position reports directly to the Manager of the Reliability Center.

Key Responsibilities:
* Serve as the primary expert in Balancing Authority and market operations, including operational policies and compliance standards.
* Gather and prepare necessary documentation and reports for regulatory bodies and compliance organizations.
* Lead efforts to maintain the safe and reliable operation of the Balancing Authority and market activities.
* Implement emergency procedures as necessary to address real-time operational challenges.
* Collaborate with System Operators and support teams to enhance operational tools for improved situational awareness.
* Foster professional development among team members by promoting the use of available employee benefits.
* Develop and manage training programs for System Operators, ensuring comprehensive instruction and assessment.
* Oversee the creation and revision of operational manuals and procedures, ensuring all stakeholders are informed of their responsibilities.
* Uphold strict adherence to policies that ensure compliance with regulatory standards.
* Monitor service requests and maintain compliance with relevant tariffs and operational requirements.
* Advocate for safety through training and inspections, demonstrating a commitment to safe work practices.

Additional Duties:
* Ensure compliance with Federal Energy Regulatory Commission (FERC), North American Electric Reliability Corporation (NERC), and Western Electricity Coordinating Council (WECC) standards.
* Verify the accuracy of documentation related to real-time operations and energy resource scheduling.
* Collaborate with management and training teams to coordinate System Operator training.
* Occasionally fulfill System Operator shifts to maintain operational familiarity and address scheduling needs.

Qualifications:
* Bachelor's Degree in Engineering, Electrical Power Systems, or a related field, or equivalent experience.
* 3-5 years of experience in Balancing Authority, Transmission, or market operations.
* Valid NERC BITO or RC System Operator Certification, or the ability to obtain certification within a specified timeframe.
* Capacity to maintain proficiency as a Balancing Authority System Operator and work rotating shifts.
* Availability for after-hours support during real-time system events.

Desired Skills:
* Familiarity with switching practices and standard operating procedures.
* Understanding of electrical theory and utility operations.
* Knowledge of NERC and WECC regulations and operational policies.
* Strong communication and decision-making skills.
* Proficiency in Microsoft Office and relevant applications.
* Ability to interpret electrical diagrams for operational purposes.

Company Overview: Black Hills Energy is a utility company committed to customer satisfaction, growth, and safety. We are dedicated to enhancing community life through energy solutions and fostering a diverse workplace that encourages innovative thinking. Our operations span multiple states, serving a significant customer base.

Benefits: We offer a comprehensive benefits package, including annual bonuses, retirement contributions, tuition reimbursement, generous paid time off, and competitive health insurance options.

Candidates must successfully complete a pre-employment drug screening and background check. Black Hills Energy is an equal opportunity employer, welcoming applications from all qualified individuals.