Customer Service Dispatcher

1 week ago


Hingham, Massachusetts, United States Sagamore Full time

About the Role

The Service Coordinator will be responsible for evaluating, prioritizing, and assigning customer calls with the best technician for each service appointment. You will coordinate service technicians, communicate with all parties throughout the process until satisfactory results have been achieved in a cost-effective manner. Additionally, you will maintain accurate customer information in our database, record the results of each service call, and create report summaries for the Service Manager.



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