Sales Associate

3 days ago

Rockaway, New Jersey, United States Express Full time
{"h1": "Sales Associate Job Description at Express", "p": "At Express, we're seeking a Sales Associate to provide a great in-store shopping experience for our customers while assisting with additional tasks such as stocking, cleaning, and folding merchandise.

Key Responsibilities:

* Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
* Follow company policies and procedures to ensure the safety of all our associates and customers.
* Assist with product launch changes according to company SOP.
* Provide a Great Customer Experience
* Deliver on all aspects of the customer experience model.
* Process transactions quickly and accurately reducing the customers wait time.
* Positively resolve customer service-related issues as they arise and determine resolution or escalate further – communicate all issues and resolutions to Store Management.
* Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.

Required Experience & Qualifications:

* Education: High School or Equivalent
* Years of Experience: 0-2 of relevant job experience - minimum 6 months
* Proficient in use of technology (iPad, registers)
* Meets defined availability criteria, including nights, weekends and non-business hours
* Meets physical requirements

Critical Skills & Attributes:

* Previous retail experience preferred
* Customer service skills and ability to interact with customers
* Strong verbal and written communication skills specifically with customers, sales leadership team and associates
* Demonstrated collaborative skills and ability to work well within a team

Benefits and Compensation:

Express, Inc. offers a range of benefits to help protect full-time associate's health and long-term financial security including:

* Medical, pharmacy, dental and vision coverage
* 401(k) and Roth 401(k) with Company match
* Merchandise discount
* Paid Time Off
* Parental leave for new moms and dads

Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.

If you're interested in this Sales Associate role at Express, please submit your application.

Equal Opportunity Employer: PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies.

Contact Information: For accommodation requests or other inquiries, please contact us at [insert contact information].

We look forward to hearing from you"}

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