Vehicles Service Representative

6 days ago


Delray Beach, Florida, United States Delray Buick GMC Full time

Delray Buick GMC, part of the Garber Automotive Group, established in 1907, seeks a skilled Service Advisor to provide exceptional customer service and support. The estimated annual salary for this position is $60,000 - $70,000, depending on qualifications.

About the Opportunity

This role involves interacting with customers to determine their vehicle service needs, providing accurate estimates, scheduling appointments, and coordinating with technicians to ensure timely repairs. Strong communication and interpersonal skills are required for success.

Key Responsibilities
  1. Determine vehicle service requirements based on customer input
  2. Offer detailed estimates and timelines for service and repairs
  3. Schedule service appointments and manage the queue effectively
  4. Collaborate with technicians to complete vehicle repairs promptly
  5. Keep customers informed about repair status and suggest additional services
  6. Address customer inquiries and concerns professionally
Qualifications
  • Previous experience in customer service, preferably in the automotive sector
  • Excellent organizational and time management skills
  • Ability to thrive in a fast-paced environment
  • Proficiency in computer systems and software
  • Valid driver's license
Perks
  • 401k plan with company match up to 3%
  • Competitive health, vision, and dental insurance rates
  • Employee Purchase Program for Parts, Service, and Vehicles
  • Closed on all major holidays
  • Bonus structures available
  • Paid vacation time


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