Automotive Service Professional

3 weeks ago


Delray Beach, Florida, United States Delray Buick GMC Full time

Delray Buick GMC, a leading automotive dealership in Delray Beach, Florida, is seeking a highly motivated and customer-focused individual to join their team as a Service Advisor. This role offers an estimated salary of $55,000 - $65,000 per year, depending on experience.

About the Role

The successful candidate will be responsible for assisting customers with their vehicle service needs, providing accurate cost estimates, scheduling service appointments, and ensuring timely completion of vehicle repairs. Excellent communication and interpersonal skills are essential for this position.

Responsibilities
  • Determine vehicle service requirements through interactions with customers
  • Provide detailed cost estimates and timeframes for service and repairs
  • Schedule service appointments and manage the service queue efficiently
  • Coordinate with technicians to ensure prompt completion of vehicle repairs
  • Communicate status updates and additional service recommendations to customers
  • Handle customer inquiries and concerns professionally
Requirements
  • Prior experience in a customer service role, preferably in the automotive industry
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment
  • Proficiency in computer systems and software
  • Valid driver's license
Benefits
  • 401k plan with company match up to 3%
  • Competitive health, vision, and dental insurance rates
  • Employee Purchase Program for Parts, Service, and Vehicles
  • Closed on all major holidays
  • Bonus structures available
  • Paid vacation time


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