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Operations Supervisor

2 months ago

Pocatello, Idaho, United States Aspen Dental Full time

About Aspen Dental

At Aspen Dental, we prioritize our employees, providing the security and stability that comes with being part of a leading dental service organization (DSO).

Our comprehensive training program, competitive pay, and flexible work schedules are designed to help you excel in your career.

Position Overview

As an Operations Supervisor, you will have the chance to make a positive impact on the community and enhance the lives of patients. This role involves:

  • Full-time employment
  • Salary range: $18 - $22 per hour
  • Typical schedule: Mon, Tue, Wed: 7:30 am - 5:30 pm; Thu 9:00 am - 7:00 pm; Fri 8:00 am - 1:00 pm

We Offer:

  • A robust benefits package including paid time off, health, dental, vision, and a 401(k) savings plan with matching contributions
  • Opportunities for career development and growth at every stage of your professional journey
  • A collaborative and supportive work culture that fosters innovation
  • Complimentary Continuing Education (CE) through TAG U

Your Responsibilities

  • Reporting to the Manager, you will handle daily front office operations to create lasting impressions and build trust with patients.
  • Deliver exceptional patient service with empathy and care, adhering to company policies, regulations, and dental board standards.
  • Collaborate with the dental team to ensure outstanding patient care.
  • Consult with patients regarding treatment options, verify insurance payments, and maintain high-quality care standards.
  • Under the Manager's guidance, oversee and support the daily tasks of the non-clinical team.
  • Analyze daily data to assess its impact on practice performance.
  • Manage scheduling and confirmation of patient appointments.
  • Handle insurance payment verification, collection, nightly deposits, and credit card processing.
  • Perform additional tasks as assigned by the Manager.

Preferred Qualifications

  • High school diploma or equivalent; college degree preferred
  • Strong communication and interpersonal skills to build rapport with diverse patients
  • Analytical mindset with a focus on data utilization
  • Organized and detail-oriented
  • Experience in sales is a plus

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

Equal Opportunity Employer

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome all qualified applicants.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.