Training Supervisor

1 week ago


Dunn, North Carolina, United States Distribution & Transportation Full time
Job Summary

As a Training Supervisor, you will be responsible for leading the Distribution Center training team and partnering with other Site Training Supervisors to create a curriculum for DC roles. You will ensure ongoing development of the training team and certification process, and lead trainers in the management of training and retraining of Distribution Center employees. Key responsibilities include onboarding new employees, assisting existing staff in skills development, and partnering with Operations, Industrial Engineer, and Human Resources to ensure metrics, documentation, tools, and systems are current and following company standards.

Key Responsibilities

Supervise day-to-day activities of the department and assigned staff

Supervise associate performance through performance planning, coaching, appraisal, and disciplinary efforts

Responsible for the leadership of training and developing all new and existing associates

Observe department staffing daily and make adjustments where needed

Verify daily that associates are on a Labor Management assignment

Hold departmental meetings as expected

Communicate and administer disciplinary action to associates who violate company policy

Communicate with appropriate individuals/departments during the shift that may affect other warehouse departments

Provides coaching, leadership, and oversight to the Distribution Center training team

Plans training schedules for the team to support the needs of new hires and existing staff

Coaches team members on one-on-one training to new hires following the onboarding guidelines and checklists as needed or when staffing demands require

Certify trainers on training material and process

Develop and monitor programs that instruct new hires on how to select and palletize grocery, produce, meat, frozen food, and dairy orders for shipment to retail stores accurately

Observe trainers teaching new hires how to operate pallet jacks, forklifts, and other material handling equipment in a safe and efficient manner

Assist Safety Specialist in implementation of monthly tips and recertify employees after incidents on equipment

Monitor aisles and provide feedback/coaching to all employees on techniques

Make recommendations for modifications to procedures or processes impacting their work group or distribution center that will maximize efficiency, productivity, and reduce costs

Monitor overall new hire trends, metrics, and collaborate with Human Resources and Operations on retention strategies

Interview and hire new trainers

Qualifications

High School Education

Training experience in selection and lift driving

3 years or more of distribution experience

Previous leadership experience desired

Expertise in Adult Learning Theory

Physical Requirements

Ability to work in a -5 degree to 90+ degree Fahrenheit environment (temperature varies within each department) for long periods of time

Preferred Requirements

Skills:

Ability to create reports and documentation

Ability to operate a pallet jack and lift

Excellent verbal communication, interpersonal, and problem identification/solving skills with the ability to read and write English

Ability to lead others and assist when needed

Demonstrated dedication to safety, with a history of working well with others and contributing to a team effort

Ability to lead and communicate in a professional manner

Ability to partner with various teams and individuals in the Distribution Center

Abilities:

Ability to use Microsoft Office Suite, WMS, and other Warehouse tools

Ability to coach team members and staff effectively

Ability to communicate in verbal and written correspondence

Ability to work a variety of work shifts and schedules (length, time, weekends, holidays)

Ability to stand for long periods of time

Ability to create reports, metrics, and written correspondence

Ability to Analyze, Design, Develop, Implement, and Evaluate (ADDIE) training

Commitment to excellence and a willingness to be trained in a variety of positions, demonstrating multi-skill capabilities

Able to use personal computer for data entry and research purposes

Highly motivated self-starter and team player with strong attention to detail and the ability to prioritize multiple tasks in a fast-paced environment

We are an organization that values diversity and encourages all qualified individuals to apply without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Our organization is committed to working with and providing reasonable accommodations to individuals with disabilities, including applicants. If you have a disability and require assistance in the application process, please email recruiting@adusasc.com
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