Current jobs related to Veterinary Receptionist - Kingwood, West Virginia - AVS Mountainland Animal Hospital- Kingwood

We are seeking a highly motivated and detail-oriented Veterinary Receptionist to join our team at AVS Mountainland Animal Hospital in Kingwood, WV.

As a Veterinary Receptionist, you will play a critical role in providing exceptional client service and ensuring the smooth operation of our front desk. Your primary responsibilities will include:

• Managing incoming and outgoing phone calls, responding to client inquiries, and resolving issues in a timely and professional manner.
• Processing laboratory sample collections, interpreting results, and communicating with clients regarding test outcomes.
• Scheduling, confirming, and adjusting patient appointments, as well as maintaining accurate records of client interactions.
• Handling client paperwork, scanning, faxing, and other administrative tasks.
• Providing exceptional client communication and education, ensuring a positive experience for all clients.
• Utilizing computerized medical records and invoicing systems to maintain accurate and up-to-date client information.
• Checking in and out patients/clients, monitoring voicemail, and responding to client inquiries in a timely manner.

Requirements:

• Minimum 1 year of experience in a high-volume call center or veterinary reception role.
• 1+ year of experience in small animal practice preferred.
• Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive client information with discretion.

We offer a comprehensive benefits package, including competitive hourly wages, medical, dental, vision, and prescription drug benefits, paid time off, and professional development opportunities. This is a negotiable full or part-time position.

At AVS Mountainland Animal Hospital, we are dedicated to providing the highest quality, compassionate veterinary care to our clients and their companion animals. We strive to create a friendly, supportive atmosphere with our dedicated professionals, and we are committed to growing and thriving in the veterinary industry.