Front Desk Associate

1 week ago


Leavenworth, Kansas, United States True North Hotel Group Inc Full time
Job Description

True North Hotel Group Inc is seeking a Front Desk Associate to provide exceptional customer service and ensure a seamless guest experience.

Responsibilities:

  • Welcoming guests and checking them into the hotel, issuing room keys, and directing them to their rooms and other areas.
  • Responding to guest inquiries and resolving any issues or concerns in a timely and professional manner.
  • Fulfilling guests' needs, including making dining, entertainment, and transportation reservations as needed.
  • Performing clerical duties, such as answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing.

Qualifications:

  • High school diploma or equivalent, or one to three months of related experience and/or training.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Experience in hospitality is a plus.

We are an equal opportunity employer and welcome applications from all qualified candidates.



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