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Bakery Operations Supervisor

2 months ago

Windsor Heights, Iowa, United States Hy-Vee Full time

Company Overview:

At Hy-Vee, we believe our employees are our greatest asset. We are dedicated to providing exceptional service and fostering a collaborative environment that benefits both our customers and our team members.

Position Summary:

The Bakery Operations Supervisor is tasked with establishing and maintaining high standards in customer service, team dynamics, cleanliness, sanitation, and overall financial performance within the bakery department. This role is crucial in ensuring the delivery of top-quality products at competitive prices while upholding a positive company image through exemplary service.

Key Responsibilities:

  1. Foster a welcoming and enjoyable atmosphere by promoting teamwork and a positive attitude among staff.
  2. Encourage employees to engage with customers, ensuring prompt and courteous service.
  3. Set and uphold departmental standards for service quality, employee relations, cleanliness, and profitability.
  4. Greet customers warmly and strive to learn their names for personalized service.
  5. Assist customers by guiding them to products, securing items, and addressing their needs effectively.
  6. Manage departmental staffing, including recruitment, training, supervision, and performance evaluations.
  7. Collaborate with store leadership to establish departmental goals and weekly work schedules.
  8. Oversee inventory management, including product ordering and display quality checks.
  9. Analyze sales data to identify trends and prepare promotional materials.
  10. Ensure compliance with health and safety regulations, maintaining proper storage and temperature controls.

Qualifications:

Candidates should possess a high school diploma or equivalent experience, with a minimum of one year in a related field. Strong problem-solving skills, the ability to perform basic arithmetic, and effective communication skills are essential.

Physical Requirements:

This role requires the ability to lift and move heavy items, with physical demands including standing, walking, and manual dexterity.

Work Environment:

Employees may encounter temperature variations and must adhere to safety protocols while working in a fast-paced environment.

We value your commitment to excellence and look forward to your contributions to our team.