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Medical Office Coordinator
1 week ago
Xtended Resources Overview
We are a dynamic medical office seeking a skilled Front Desk Medical Receptionist to join our team in Fountain Valley. This role is ideal for an organized and friendly individual with excellent communication skills, fluent in Vietnamese and English.
Responsibilities:
- Greet and check in patients, ensuring a welcoming environment
- Answer phone calls, respond to inquiries, and direct calls to relevant departments
- Schedule, confirm, and manage patient appointments
- Maintain accurate patient records and handle sensitive information confidentially
- Assist patients with completing necessary paperwork and answer questions regarding office policies or procedures
- Coordinate with medical staff to ensure smooth patient flow
Requirements:
- Fluency in Vietnamese and English
- Prior experience in a medical office or healthcare environment preferred
- Excellent customer service and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to handle multiple tasks and work well under pressure
- Proficiency in basic computer applications and scheduling software