Customer Service Representative
2 weeks ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at CSL Plasma. In this role, you will be responsible for ensuring the smooth operation of our pheresis process, providing exceptional customer service to donors, and maintaining a clean and efficient work environment.
Key Responsibilities- Prepare the autopheresis machine for the pheresis process and monitor the donor and the process, responding to specific alarms or signals that may occur.
- Disconnect the donor when the process is complete and maintain alertness and awareness to any reaction the donor may have during or after the process.
- Use a Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances, and donor adverse events.
- Use the PDA to link equipment and soft goods used in the pheresis process to the appropriate donor and alert the Group Leader or Supervisor of donor flow issues.
- Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
- Maintain a clean and efficient work environment, ensuring sufficient operating supplies and forms are available as needed, and follow all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
- Maintain confidentiality of all personnel, donor, and center information and may be cross-trained in other areas to meet the needs of the business.
- High school diploma or equivalent required.
- Minimum of three (3) months' work experience, preferably in a medical or health provider environment or equivalent combination of education and experience.
- Ability to understand, remember, and apply oral and/or written instructions.
- Ability to understand and follow basic instructions and guidelines.
- Must be able to see and speak with customers and observe equipment operation.
This is a fast-paced environment with frequent interruptions. You will be frequently exposed to hazardous chemicals, extreme temperatures, and to blood-borne pathogens. You will be required to wear Personal Protective Equipment while performing specific tasks or in certain areas. You will also be required to work overtime and extended hours to support center operational needs.
CSL Plasma is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment for all employees and applicants.
-
Customer Service Representative
2 weeks ago
Joliet, Illinois, United States Circle K Stores, Inc. Full timeCircle K Stores, Inc. is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment. You will also be responsible for greeting customers, answering questions, and making...
-
Customer Service Representative
2 days ago
Joliet, Illinois, United States Amtrak Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our station team, you will be responsible for providing exceptional service to our passengers, ensuring their safety and comfort, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent...
-
Customer Service Representative
4 days ago
Joliet, Illinois, United States Circle K Stores, Inc. Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
2 weeks ago
Joliet, Illinois, United States Walgreens Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting sales floor operations.Key ResponsibilitiesCustomer...
-
Customer Service Representative
4 days ago
Joliet, Illinois, United States E K I Full timeCustomer Service RepresentativeAt EKI, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...
-
Customer Service Representative
2 weeks ago
Joliet, Illinois, United States Domino's Pizza LLC Full time{"Job Title": "Customer Service Representative", "Job Description": "Join Our Team at Domino's Pizza LLCWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our crew, you will be responsible for providing exceptional customer service, operating...
-
Customer Service Representative
2 weeks ago
Joliet, Illinois, United States Domino's Pizza LLC Full time{"Job Title": "Customer Service Representative", "Job Description": "Join Our Team at Domino's Pizza LLCWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our crew, you will be responsible for providing exceptional customer service, operating...
-
Customer Service Representative
3 weeks ago
Joliet, Illinois, United States Domino's Franchise Full timeJob OverviewWe are a dynamic and fast-paced company, part of the Domino's Franchise, seeking a skilled Customer Service Representative to join our team.Key ResponsibilitiesTaking orders and providing exceptional customer service over the phone and in person.Handling customer concerns and resolving issues in a professional and courteous manner.Greeting...
-
Customer Service Representative
7 days ago
Joliet, Illinois, United States NFI Full timeJob SummaryNFI is seeking a highly skilled Distribution Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, processing orders, and handling customer inquiries.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
3 days ago
Joliet, Illinois, United States NFI Full timeJob SummaryNFI is seeking a skilled Distribution Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing orders, and resolving any issues that may arise.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely...
-
Customer Service Representative
2 weeks ago
Joliet, Illinois, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job Description**Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.**Key Responsibilities:*** Take orders over the phone and in person* Handle customer concerns and resolve issues in a timely and professional manner* Greet customers within 10 seconds of...
-
Customer Service Representative
3 weeks ago
Joliet, Illinois, United States NFI Full timeAbout the Role:NFI is seeking a highly skilled Distribution Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
7 days ago
Joliet, Illinois, United States Staff My Agency Full timeStaff My Agency is seeking a licensed customer service representative to join our team. As a customer-focused professional, you will be responsible for providing prompt, accurate, and friendly customer service. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and...
-
Customer Service Representative
7 hours ago
Joliet, Illinois, United States Rigo Valle - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Rigo Valle State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting the growth of our insurance...
-
Customer Service Representative
3 weeks ago
Joliet, Illinois, United States WEST SIDE TRACTOR SALES Full timeJob SummaryWest Side Tractor Sales is seeking a highly skilled and experienced Customer Service Representative to join our Product Support Department. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional support and service, and driving sales growth in our assigned...
-
Customer Service Representative
2 weeks ago
Joliet, Illinois, United States R1 RCM Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration department, you will play a vital role in ensuring the smooth and efficient registration process for our patients.Key ResponsibilitiesCollect and verify patient and insurance information in a...
-
Customer Service Representative
2 weeks ago
Joliet, Illinois, United States Michaels Stores Full timeJob Summary: We are seeking a highly motivated and customer-focused Team Member to join our Michaels Stores team. As a Customer Service Representative, you will play a critical role in providing an exceptional shopping experience for our customers.Key Responsibilities:Customer Service: Provide fast and friendly service to customers, answering questions and...
-
Customer Service Representative
2 weeks ago
Joliet, Illinois, United States Domino's Franchise Full timeJob DescriptionAt Domino's Franchise, we're looking for a skilled Customer Service Representative to join our team. As a key member of our staff, you'll be responsible for providing exceptional customer service to our clients.Key Responsibilities:Take orders over the phone and in personDeal with customer concerns in a professional and courteous mannerGreet...
-
Customer Service Representative
1 week ago
Joliet, Illinois, United States Sapphire Solutions Full timeAbout the RoleWe are seeking a part-time Customer Service Representative to join our team at Sapphire Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesHandle all reception tasks independently, including managing documents and...
-
Customer Service Representative
5 days ago
Joliet, Illinois, United States ID Logistics Full timeJob DescriptionAs a Customer Service Representative at ID Logistics, you will play a vital role in ensuring exceptional customer experiences. Your primary responsibility will be to provide prompt, courteous, and effective customer service, responding to inquiries, processing orders, and handling complaints in a professional manner.Key Responsibilities:Manage...