Customer Service Professional
24 hours ago
About the Role:
State Farm Insurance is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries and concerns in a timely and professional manner.Key Responsibilities:
• Respond to customer calls, emails, and chats in a courteous and respectful manner• Resolve customer complaints and issues in a fair and efficient way
• Provide accurate and up-to-date information about our products and services
• Collaborate with internal teams to resolve complex customer issues
• Maintain a thorough knowledge of our products and services to provide informed recommendations
Requirements:
• High school diploma or equivalent required; degree in business, communications, or related field preferred• 1-2 years of experience in customer-facing role, preferably in insurance industry
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and meet performance metrics
• Basic computer skills and proficiency in software applications
What We Offer:
• Competitive salary: $45,000 - $55,000 per year, depending on experience• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
• Comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and holidays
How to Apply:
If you are a motivated and customer-driven individual looking for a challenging and rewarding career opportunity, please submit your application, including your resume and cover letter, to us.-
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