Customer Service and Sales Associate

7 days ago


Jackson, Michigan, United States CP Federal Credit Union Full time
About Us
As a not-for-profit financial cooperative, TRUE Community Credit Union exists to serve the financial needs of our members and the communities we serve. Our mission is to provide exceptional service, promote financial literacy, and foster strong relationships with our members, employees, and communities.

**Salary Range**
$16.36-$18.00 per hour, depending on experience

Job Description
We're seeking a Part Time Member Advisor to join our team in the Jackson County area. As a key representative of our credit union, you will be responsible for providing excellent member service, processing transactions, opening new accounts, and promoting our products and services. This role requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.

**Key Responsibilities**
• Provide exceptional member service, responding to inquiries and resolving issues in a professional and courteous manner
• Process routine teller transactions, including deposits, withdrawals, and transfers
• Open new accounts and assist members with loan applications
• Promote credit union products and services to meet business goals
• Maintain accurate records and comply with regulatory requirements

**Requirements**
• High school diploma or equivalent required; associate's degree or higher preferred
• 1-2 years of customer service experience in a financial institution or related field
• Strong communication and interpersonal skills
• Ability to work effectively in a team environment and adapt to changing priorities
• Basic math skills and attention to detail

**Benefits**
• Paid orientation and training program
• Opportunities for career growth and professional development
• Comprehensive benefits package, including health insurance, 401(k) plan, and paid time off
• Tuition reimbursement, gym membership reimbursement, and interest-free clothing loans

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