Software Implementation Specialist

1 week ago


Castle Rock, Washington, United States Cypress Inland - YardView Full time
Job Summary
Cypress Inland - YardView is seeking a highly skilled Software Implementation Specialist to join our team. As a key member of our organization, you will be responsible for the management and rollout of our YardView software to customer sites. Our software is an essential tool for operations teams to gain control of trailers and containers in their yard.

About Us
Cypress Inland has been in business for 25 years and continues to grow year after year. Our product, YardView provides users access to powerful real-time tracking and motion planning for trucks, trailers, and payloads across multiple sites and facilities. This allows them to optimize their production pipelines efficiently.

Your Responsibilities
We are looking for someone who can become a system expert to our user base. You will be responsible for evaluating job-specific system processes and functionality, making recommendations for improvements. Additionally, you will define, find the root cause and resolve system issues, producing documentation defining the issue, root cause, priority, and requirements for resolution.

Requirements
To succeed in this role, you will need strong project management skills, analysis and critical thinking skills, deadline and detail-oriented abilities, and strong leadership qualities. Strong communication and presentation skills are also essential. Previous experience in transportation and information technology is a plus, as well as SQL experience. Salary is dependent on experience.

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