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Front Desk Associate

2 months ago

Sevierville, Tennessee, United States In Shape Solutions Full time
{"Job Title": "Front Desk Attendant", "Job Summary": "As a Front Desk Attendant at In-Shape Family Fitness, you will be the first point of contact for members and guests, providing exceptional customer service and ensuring a clean and safe environment. Your primary responsibilities will include greeting members and guests, answering questions, and directing them to the proper department. You will also be responsible for scheduling personal training appointments, screening and authorizing member entry, and promoting club services and products. Additionally, you will maintain a clean and professional front desk environment and assist with housekeeping and maintenance of other club areas as needed.", "Responsibilities": "
\t\u2022 Serve as the primary customer service and information center for the Club
\t\u2022 Greet all members and guests entering and leaving the Club
\t\u2022 Answer questions and/or direct members/guests to the proper department
\t\u2022 Provide products available for purchase by members/guests
\t\u2022 Serve as the receptionist for all incoming calls to the Club
\t\u2022 Schedule personal training appointments
\t\u2022 Screen and authorize each member's entry into the club
\t\u2022 Register guests according to outlined policies and procedures
\t\u2022 Promote club services, products, and activities
\t\u2022 Maintain a clean and professional front desk environment
\t\u2022 Assist with housekeeping and maintenance of other club areas as needed
\t\u2022 Maintain proper inventory of all supplies, forms, and schedules
\t\u2022 Inform the Supervisor, General Manager, or Area Director of low inventory
\t\u2022 Attend and participate in required meetings and trainings as needed
", "Requirements": "
\t\u2022 Certified in CPR and First Aid (if not already certified, must be certified within the first 60 days of employment)
\t\u2022 Demonstrate a professional, upbeat demeanor at all times
\t\u2022 Ability to work in a fast-paced environment and multi-task
\t\u2022 Ability to use basic office machinery
\t\u2022 Prior experience in a service industry
\t\u2022 Basic computer skills; prior experience with a cash register is preferred
\t\u2022 People-friendly
\t\u2022 Passion for fitness/health/wellness industry
", "Team Perks": "
\t\u2022 Free health club membership
\t\u2022 Casual work environment
\t\u2022 Discount on in-club retail items and any current vendor partner offerings
\t\u2022 Opportunity for growth and professional development
\t\u2022 401(K) savings plan
", "Work Environment/Physical Demands": "
\tWhile performing the duties of this job, the team member is frequently required to walk and stand up to 8 hours/day and/or sit for an extended period of time. Team Members may be exposed to cleaning chemicals or airborne particles and will be required to wear designated PPE (Personal Protective Equipment) as directed. Team Members are occasionally required to use hands and fingers for handle or feel; occasional reach, push and pulling with arms and hands; occasional climb, balance, stoop, kneel, crouch or crawl; and occasional reach and twist, including side-to-side movements. The team member may be required to occasionally lift, carry or move up to 25 pounds and may seldom be required to lift, carry or move 26-50 pounds.
", "Salary": "$12.00/Hr"}