Quality Improvement Specialist
4 weeks ago
We are seeking a highly skilled Quality Improvement Specialist to join our team at Hackensack Meridian Health. This individual will play a critical role in leading quality and safety improvement initiatives across the organization.
Key Responsibilities- Facilitate and lead highly functioning teams organized around quality and safety initiatives.
- Identify improvement priorities specific to each HMH initiative-focused improvement work, clinical transformation service, or quality council based on evidence-based practice.
- Bring safety and quality events, concerns, and needs to local morning safety huddles.
- Encourage event reporting and transparency related to events, concerns, needs, processes to identify precursor and safety events.
- Implement data-driven strategies to ensure team success.
- Utilize the Quality Scorecard to drive improvements by the HMH initiative-focused improvement work, clinical transformation service, or quality council.
- Provide expert knowledge, leadership, and mentoring in patient safety and quality initiatives utilizing safety and high reliability science.
- Strategize with personnel at all levels to develop and coordinate patient safety programs.
- Create and maintain timely and thorough progress reports that include key driver diagrams, run charts, and PDSA testing documentation.
- Develop metrics and report key quality and safety metrics to accurately demonstrate improvement in safety and quality across the medical center and network.
- Provide timely, actionable feedback and reports to clinical, administrative, and support staff on all safety and quality initiatives.
- Analyze and investigate event reports related to assigned clinical area.
- Ensure appropriate referral and follow-up for events, including escalation for regulatory reporting.
- Increase transparency, reinforce high reliability, and advance the safety culture by participating in and facilitating safety huddles, patient safety activities, just culture reinforcement, and shared learning.
- Facilitate the NPSF RCA-2 process as needed.
- Advance the science of safety and quality improvement through dissemination of methods, results, and lessons learned from improvement projects.
- Present improvement methods and results at local, national, and international forums.
- Monitor standards of practice to ensure compliance with codes of internal and external regulatory and accrediting agencies.
- Effective trend analysis of performance data with comparison over time to internal and external benchmarks to identify improvement opportunities and progress.
- Coordinate and mentor team members in quality projects.
- Coordinate and assist the performance improvement work of the unit councils.
- Attend root cause analysis meetings as specific to HMH initiative-focused group, clinical transformation service, or quality council focus area.
- Direct patient and team member safety by identification of actual or potential safety issues.
- Advance and enhance professional growth and development through seminars, workshops, and professional networking opportunities to maintain and extend expertise.
- Adhere to the standards identified in the Hackensack Meridian Health's organizational competencies.
- Bachelor's degree in healthcare or health science.
- 5 years of experience in healthcare.
- Proficiency in the use of computer applications and software, including Outlook, Word, PowerPoint, and Excel.
- Excellent written and oral communication skills with the ability to present to various levels within the organization.
- Master's degree and/or professional degree and certification.
- Performance improvement experience.
- Experience in statistics or clinical research.
- Understanding of The Joint Commission and regulatory standards.
- Certified Professional in Patient Safety.
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