Sales Associate

4 weeks ago

West Columbia, South Carolina, United States Insurance Office of America Full time
Job Summary

Insurance Office of America is seeking a highly skilled and experienced Sales Associate to join our team. As a Sales Associate, you will be responsible for building and maintaining relationships with clients, identifying new business opportunities, and developing and implementing sales strategies to drive growth and revenue.

Key Responsibilities:
  • Maintain a high level of technical competence and industry/market expertise
  • Responsible for Sales and Client Relationship Development
  • Shadows Producer and new business/prospect appointments
  • Exercise discretion and independent judgement with respect to rate/premium negotiation, gathering client data, current policies and relevant corporate documents to understand client business needs and engage in appropriate market identification, based upon the data analysis
  • Effectively manage assigned client relationships as an extension of the Producer, including conducting one-on-one client meetings, preparing and presenting periodic Account Summaries, recommending coverages and policy changes and negotiating/closing new business and renewals
  • Manage policy expirations for existing clients and works proactively to ensure appropriate actions are taken to facilitate renewals by meeting once per month with the Account Manager(s) to predict marketing and/or servicing needs for upcoming renewals
  • Manage new business and policy renewal process independently, or in conjunction with Producer, including but not limited to: conduct Loss Run Analysis; prepare complete and accurate submissions and determine appropriate markets; evaluate and negotiate coverages and pricing; prepare and present proposals; bind coverage and comply with any subjectivity as required by carrier, Surplus Lines Association and/or IOA; prepare Stewardship Reports, Experience MOD promulgations, Loss Summary Reports, Claims Analysis, etc.
  • Monitor account receivable reports and take action on any delinquent accounts along with collecting outstanding balances due
  • Ensure that all communication and pertinent documents are clearly presented and well-documented, accurate, and attached in the agency management system according to IOA Standard Operating Procedures and naming standards
  • Deliver excellent service at all times, including proactively anticipating needs, maintaining frequent and professional communication, and responding quickly
  • Live and champion IOA core values at all times, demonstrating the highest level of personal character, integrity, and servant leadership
  • Respond to day-to-day requests directed by the Producer
  • Assist the Producer in implementing client action plans and assuring that the client needs are met and help in protecting the firm and form errors and omissions
  • Responsible for development and maintenance of client relationships. Communicate regularly with clients. Monitor client feedback through ongoing dialog. Determine marketing strategy with Producer on new and renewal clients, manage timeliness and deliverables to meet client requirements
  • Develop submissions to carriers, communicating the required client information; review quotations received for accuracy, identifying any errors or additional requirements & work with carriers to rectify appropriately
  • Develop and deliver final proposals to clients. Bind coverage with carriers based on client instructions and meet compliance in providing confirmation of coverage through binders or other written verification
  • Assist the Producer in implementing marketing strategies and development of carrier relationships for the firm
  • Understand and remain updated on the various carriers, their policy forms, strengths and weaknesses between each and the consulting services that they provide
  • Ensure a transparent transition of a new business client or a renewal plan to the account manager
  • Assist in resolving client or carrier accounting issues, including collections, discrepancies, fee arrangements and billing or finance contracts
  • Communicate directly with the Branch Operations Manager any major issues that are observed with the performance of the appointed service team, or any complaints received from clients regarding service issues
  • In the absence of an Account Executive or Sr. Account Manager on assigned team, act as a project manager for specific service team's work and renewals, as directed by the Producer
  • Assist in other duties as requested by the Producer or the Branch Operations Manager
Requirements:
  • Must have at minimum an insurance license or state required license
  • Preferred at least 5+ years of commercial lines insurance experience managing books of business
  • College degree desirable, high school diploma (or equivalent) required
  • Excellent organizational and multi-tasking skills
  • Advanced/superb customer service skills
  • Must be able to work in a team environment
  • Outstanding verbal/written communication skills
  • Ability to perform large work volumes with high degree of accuracy
  • PC proficiency, including basic knowledge of MS Office
  • Exceptional personal character
What We Offer:
  • Competitive salaries and bonus earning potential
  • Great benefits, including company paid health insurance
  • Paid time off for holidays, vacations, and sick time
  • 401K with an employer match
  • Participation in our employee stock plan
  • Opportunities for professional growth and career progression
  • A culture that emphasizes respect for every individual
  • Company commitment to work/family life balance and community service
  • Teammates who share your drive for excellence
  • Knowing every day you are helping our clients protect their families and businesses

  • Sales Associate

    4 weeks ago

    West Columbia, South Carolina, United States Walmart Full time

    Walmart Job Description **Job Title:** Sales Associate **Job Summary:** As a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring that customer orders are filled accurately and efficiently. **Key Responsibilities:** * Review customer orders and locate merchandise on the sales floor * Ensure customer...

  • Sales Associate

    4 weeks ago

    West Columbia, South Carolina, United States Chico's Full time

    Job Title: Sales AssociateWe are a dynamic and customer-obsessed retail company, seeking a highly motivated and results-driven Sales Associate to join our team. As a Sales Associate, you will play a critical role in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations.Key...

  • Sales Associate

    4 weeks ago

    West Columbia, South Carolina, United States Floor & Decor Full time

    Floor & Decor is seeking a skilled Sales Associate to join our team. As a Sales Associate, you will be responsible for:Key Responsibilities:Acknowledge and greet customers with a positive attitudeHelp customers find merchandise on the sales floorAssist customers in completing their projectsAnswer customer questionsMaintain a clean and safe work environmentWe...

  • Sales Associate

    4 weeks ago

    West Columbia, South Carolina, United States Kimbrell's Furniture Full time

    Job Summary Kimbrell's Furniture is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a key role in providing exceptional customer service and driving sales growth. Key Responsibilities Meet and communicate with customers in a professional and courteous manner, presenting facts related to...

  • Sales Associate

    4 weeks ago

    West Columbia, South Carolina, United States SiteOne Services Full time

    Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at SiteOne Services. As a Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with their questions and needs, and proactively identifying opportunities to grow sales with current and potential customers.Key...

  • Sales Associate

    3 weeks ago

    West Columbia, South Carolina, United States Zales Full time

    Key Responsibilities:Deliver exceptional customer experiences by engaging with customers, understanding their needs, and providing personalized product recommendations.Present merchandise and share detailed information about features and benefits of products to customers.Provide information on extended service plans and financing options to customers.Meet...

  • Sales Associate

    4 weeks ago

    West Columbia, South Carolina, United States Spencer Gifts Full time

    Job SummaryAs a Sales Associate at Spencer's, you will be responsible for maintaining exceptional guest services, efficiently operating the point of sale system, and supporting the Store Management Team in generating sales, conducting housekeeping, merchandising, signing, pricing, and loss prevention.Key ResponsibilitiesMaintain a clean and organized store...

  • Pharmacy Sales Associate

    4 weeks ago

    West Columbia, South Carolina, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Pharmacy Sales Associate to join our team at Walmart Supercenter #1183. As a Pharmacy Sales Associate, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our store pharmacy.Key ResponsibilitiesProvide outstanding customer service to our...

  • Sales Associate Position

    4 weeks ago

    West Columbia, South Carolina, United States Belk Full time

    Be a Part of the Belk TeamWe are seeking a motivated and customer-focused Sales Associate to join our team at Belk. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth.Key Responsibilities:Meet or exceed personal sales per hour goalsRecommend products to customers to increase units sold per...

  • Sales Associate

    3 weeks ago

    West Columbia, South Carolina, United States Chico's Full time

    Job Summary:The Sales Associate is a key member of our team, responsible for promoting a customer and product-focused sales culture. This role involves supporting Management in ensuring a great customer experience and maximum profitability.Key Responsibilities:Meet company sales goals by utilizing sales techniques and communicating product knowledge to...

  • Retail Sales Associate

    4 weeks ago

    West Columbia, South Carolina, United States Marshalls Full time

    Job Title: Retail Sales AssociateAt Marshalls, we're looking for a Sales Associate to join our team. As a Sales Associate, you'll play a key role in delivering an exceptional customer experience.Key Responsibilities:Role model established customer experience practices with internal and external customers.Support and embody a positive store culture through...

  • Sales Floor Associate

    4 weeks ago

    West Columbia, South Carolina, United States Old Navy Full time

    Job Opportunity at Old NavyWe are seeking a talented Sales Associate to join our team at Old Navy. As a Sales Associate, you will be responsible for creating memorable shopping experiences for our customers.Key Responsibilities:Express your passion for apparel and fashion trends to drive sales and delight customers.Create a positive and engaging shopping...

  • Retail Sales Associate

    4 weeks ago

    West Columbia, South Carolina, United States Best Deal Pawn & Gun Full time

    Job Title: Retail Sales AssociateWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Best Deal Pawn & Gun. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales and loans, and maintaining a clean and organized sales floor.Key...

  • Seasonal Sales Associate

    4 weeks ago

    West Columbia, South Carolina, United States Men's Wearhouse Full time

    Unlock Your Sales PotentialAs a Sales Associate at Men's Wearhouse, you'll be responsible for delivering exceptional customer experiences and driving sales growth. Your key objectives will include:Key ResponsibilitiesConsistently demonstrate benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentalsBuild strong...

  • Retail Sales Associate

    3 weeks ago

    West Columbia, South Carolina, United States Floor & Decor Full time

    Key Responsibilities:Floor & Decor Sales Associate Job DescriptionAs a Sales Associate at Floor & Decor, you will be responsible for:• Acknowledge and greet customers with a positive attitude• Help customers find merchandise on the sales floor• Assist customers in completing their projects• Answer customer questions• Maintain a clean and safe work...

  • Sales Associate III

    4 weeks ago

    West Columbia, South Carolina, United States Tapestry Full time

    Job Title: Sales Associate IIIJoin the Tapestry family as a Sales Associate III and be part of a global house of brands committed to innovation and inclusivity. As a key member of our sales team, you will play a vital role in delivering exceptional customer experiences and driving sales results.Key Responsibilities:Provide personalized service to customers,...

  • Sales Associate Position

    4 weeks ago

    West Columbia, South Carolina, United States Belk Full time

    Key Responsibilities: Meet or exceed personal sales per hour goals Increase units sold per transaction by recommending products to customers Maintain store standards, including rotation of products, displaying merchandise properly, pricing and signingAbout the Role:As a Sales Associate at Belk, you will be an integral part of our retail team, working closely...

  • Retail Sales Associate

    4 weeks ago

    West Columbia, South Carolina, United States Zumiez Full time

    Job DescriptionZumiez is seeking a Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a visually appealing store environment, and achieving sales goals.Key Responsibilities:Provide customer service utilizing Zumiez selling techniquesOrganize and present...

  • Retail Sales Associate

    4 weeks ago

    West Columbia, South Carolina, United States L Oreal USA Full time

    SalonCentric Retail Sales Associate PositionWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key holder, you will be responsible for delivering exceptional customer service, selling the finest professional beauty brands, and educating customers on promotions and products.Key...

  • Seasonal Sales Associate

    4 weeks ago

    West Columbia, South Carolina, United States Zumiez Full time

    Job Title: Seasonal Retail Sales AssociateJob Summary: As a Seasonal Retail Sales Associate at Zumiez, you will be responsible for providing exceptional customer service, organizing and presenting merchandise, and preventing loss through awareness of your assigned section.Key Responsibilities:Provide customer service utilizing Zumiez selling...