Sales Associate III
3 hours ago
Join the Tapestry family as a Sales Associate III and be part of a global house of brands committed to innovation and inclusivity. As a key member of our sales team, you will play a vital role in delivering exceptional customer experiences and driving sales results.
Key Responsibilities:- Provide personalized service to customers, building strong relationships and ensuring a positive shopping experience.
- Upsell and cross-sell products to customers, leveraging your knowledge of fashion trends and competition.
- Maintain a clean and tidy sales floor, adhering to Coach standards and procedures.
- Process customer transactions efficiently, handling purchases, returns, and exchanges with accuracy and professionalism.
- Support store inventory processes, including processing shipments, stocking shelves, and replenishing sales floor stock.
- 1-3 years of previous sales experience, preferably in a luxury retail service environment.
- Current knowledge of fashion trends and competition in the marketplace.
- High school diploma or equivalent; college degree preferred.
- Basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet.
- Ability to communicate effectively with customers and team members.
- Ability to maneuver the sales floor, sales shelves, and stock room, including climbing, bending, and kneeling.
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds.
- Drive for Results: Can be counted on to exceed goals successfully.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
- Creativity: Comes up with a lot of new and unique ideas.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.
- Learning on the Fly: Learns quickly when facing new problems.
Coach is an equal opportunity and affirmative action employer, and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
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