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Residential Sales Consultant

2 months ago

Clearwater, United States Service Experts Full time
Job Summary

We are seeking a highly motivated and results-driven Residential Sales Consultant to join our team at Service Experts. As a key member of our sales team, you will be responsible for developing and closing residential sales and services opportunities through customer education and presentations.

Key Responsibilities
  • Sales and Customer Service: Present comfort options of residential HVAC and water heater products and services to new and established customers.
  • Customer Retention and Satisfaction: Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
  • Lead Generation and Relationship Building: Create relationships with prospective customers and referral sources, and initiate calls to generate sales.
  • Collaboration and Communication: Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience.
  • Industry Knowledge and Training: Remain up to date on the latest industry trends, service methods, systems, and technology available within the market and the business.
Requirements and Qualifications
  • Education and Experience: At least a High school degree or GED. A Bachelor's degree or related professional sales certifications preferred.
  • Sales and Business Development Skills: Prior sales experience, with a preference for experience with direct selling to consumers.
  • Communication and Interpersonal Skills: Strong selling and business-development skills, with a demonstrated ability to effectively communicate concepts to a variety of audiences.
  • Customer Focus and Commitment: Demonstrated commitment to the delivery of high-quality, customer-focused service.
  • Physical Demands: Ability to consistently demonstrate a positive attendance record, and meet physical demands, including climbing ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units.
Benefits and Perks
  • Competitive Compensation: Top pay for top performers, including incentive and bonus opportunities.
  • Generous PTO and Benefits: Generous PTO provided, including 19 paid days off within the first year of employment, and 24 paid days off after the second year of employment.
  • Career Growth and Advancement: Ample advancement and career-growth opportunities available across the U.S.
  • Wellness and Benefits Programs: Company-sponsored Medical, Dental, and Vision Insurance programs, wellness program options, and a 401(k) Retirement Savings Plan with attractive company matching contributions.