Patient Care Coordinator
3 weeks ago
CoreLife is seeking a dedicated and detail-oriented Patient Navigator to join our Salisbury, MD office team. As our patients' first point of contact, you will play a crucial role in providing essential information about our programs and services, assisting with insurance verification, and ensuring a smooth experience for new patients.
Key Responsibilities- Research and prospect new patient leads through doctor referrals and online inquiries.
- Identify, contact, and track prospective patients, generating leads and engaging inactive patients via phone calls, emails, and other methods.
- Understand patient needs and identify opportunities to align those needs with CoreLife services.
- Manage and maintain leads in prospecting databases, providing weekly reports.
- Collaborate with Corporate, Marketing, and other teams to develop and execute processes for following up and qualifying all campaigns.
- Verify new patients' insurance coverage, including eligibility, coverage, authorizations, and referrals.
- Educate patients about their benefits and ensure accurate demographic information.
- Education: A high school diploma or GED is required; an associate's degree is preferred.
- Experience:
- At least one year of experience working with insurance companies and understanding coverage and policies.
- At least one year of customer service experience.
- Call Center Experience: At least one year of experience working in a call center environment, handling high-volume inbound and outbound calls, and managing customer inquiries effectively.
- Skills: Strong customer service skills, excellent multitasking abilities, and critical thinking. Proficient in decision-making, problem-solving, and collaboration. Ability to communicate effectively in writing and verbally with patients, the public, and medical staff.
- Values-based culture
- A competitive hourly rate
- Medical, dental, and vision insurance
- Wide selection of ancillary benefits
- Paid time off
- 7 paid holidays
- Retirement plan
CoreLife is an Equal Opportunity Employer.
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Patient Care Coordinator
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Pasadena, Maryland, United States CoreLIFE Full timeJob Title: Patient NavigatorAt CoreLife, we are seeking a dedicated and detail-oriented Patient Navigator to join our team. As a Patient Navigator, you will play a crucial role in providing essential information about our programs and services, assisting with insurance verification, and ensuring a smooth experience for new patients.Key...
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Patient Care Coordinator
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Pasadena, Maryland, United States CoreLife Full time{"h1": "Patient Navigator Job Description", "p": "At CoreLife, we're revolutionizing healthcare by addressing the complexities of obesity and chronic illnesses. As a Patient Navigator, you'll play a crucial role in providing essential information about our programs and services, assisting with insurance verification, and ensuring a smooth experience for new...
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Patient Care Coordinator
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Pasadena, Maryland, United States CoreLIFE Full timeTransforming Healthcare: Patient Navigator RoleAt CoreLife, we're revolutionizing healthcare by addressing the complexities of obesity and chronic illnesses. As a Patient Navigator, you'll play a vital role in providing essential information, assisting with insurance verification, and ensuring a seamless experience for new patients.Key...
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