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Senior Manager, Quality Assurance

4 weeks ago

Providence, Rhode Island, United States Nordson Full time
About Nordson

Nordson is a market leader in Industrial Precision Solutions and Advanced Technology, driving collaboration and innovation to achieve industry-leading quality performance.

Job Description

We are seeking a Senior Manager, Quality Engineering to maintain the highest quality standards for Nordson EFD products manufactured at our facilities in East Providence, RI and Norwich, CT.

Key Responsibilities
  • Develop, implement, monitor, and maintain end-to-end quality assurance systems and production processes to create high-quality and safe products.
  • Provide leadership to a team of Quality engineers and Quality control supervisors to execute on Nordson EFD's Quality strategy.
  • Hire, mentor, and guide the team to cultivate a collaborative and inclusive environment to achieve industry-leading quality performance and maintain a customer-centric focus.
  • Develop and apply quality control plans, test and inspection methods, statistical analysis methods, Root cause analysis methods, FMEA's, and standardize processes to continuously improve quality performance.
  • Refine quality data collection systems and implement visual management boards to analyze/track quality performance and prevent escalations.
  • Manage quality escalations with customers.
  • Maintain a working knowledge of industry quality standards and effectively apply quality management system (ISO9001:2015) within the broader organization.
  • Facilitate and lead ISO Audits, internal audits, customer audits & safety audits.
Requirements
  • 10 years' QA system implementation and administration experience, preferably on injection molded and electro-mechanical products in a ISO9000 manufacturing setting with 5 years of people management experience.
  • Strong Analytical skills, understanding of quality tools (control charts, process capability, MSA, pareto charts etc.) and knowledge of problem-solving methodologies (8D, PDCA etc.).
  • Demonstrated knowledge of advanced lean principles and methods (Lean 6-Sigma, Value Stream Mapping, Rapid Improvement Events) and Advance product quality planning (APQP).
  • Working knowledge of ISO9001 Quality Management system, audit certification preferred.
  • ASQ CMQ/OE, CQE, or CQA certification is preferred.
  • Excellent interpersonal capabilities, ability to concisely escalate issues and have difficult conversations.
  • The ability to multi-task in a fast-paced environment and prioritize duties to meet deadlines daily.
  • Bachelors in Engineering (Mechanical or Electrical engineering preferred).
What We Offer
  • Flexible work hours.
  • Starting day 1, your benefits include Medical, Rx, Vision, Dental, Health Savings Account (HSA), 401k (with match AND additional 3% annual company contribution), tuition reimbursement and Life Insurance.
  • Annual cash bonus based on division & company performance.
  • In addition to paid time off and paid holidays, each employee receives 16 hours of paid time each calendar year to perform volunteer services in our communities.
  • Full-service on-site cafeteria.
Working Conditions and Physical Demands

Office environment.

Travel Required

Estimated 10%.

Nordson Corporation provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status or any other status protected by applicable federal, state, or local law.

All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.