Retail Key Carrier Supervisor

4 days ago


West Des Moines, Iowa, United States Sierra Full time

Job Summary: We are seeking a highly motivated and experienced Key Carrier to join our team at Sierra. As a Key Carrier, you will be responsible for leading our store operations, providing exceptional customer service, and maintaining a positive and productive work environment.

Key Responsibilities:

  • Lead store operations, including opening and closing procedures, and ensure that all tasks are completed efficiently and effectively.
  • Provide exceptional customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Maintain a positive and productive work environment, promoting a culture of honesty and integrity, and ensuring that all team members are empowered to think on their feet and evolve our processes.
  • Act as a role model, demonstrating exceptional leadership skills, and providing coaching and feedback to team members as needed.
  • Ensure that all store procedures are followed, and that all team members are aware of and adhere to company policies and procedures.

Requirements:

  • 1 year retail experience, with 6 months leadership experience.
  • Ability to work a flexible schedule, including nights and weekends.
  • Team player, with excellent communication and organizational skills.
  • Knowledge of company standard software, systems, and procedures.
  • Proven problem-solving skills, with the ability to act quickly under challenging circumstances.

Benefits:

  • Associate discount.
  • EAP.
  • Smoking cessation.
  • Bereavement.
  • 401(k) Associate contributions.
  • Child care & cell phone discounts.
  • Pet & legal insurance.
  • Credit union.
  • Referral bonuses.

Additional Information:

At Sierra, we embrace the unknown, and support each other on the journey. Every day is a chance to reinvent what's possible within our stores. We're not afraid to scale mountains to Discover Different. That kind of fearless attitude extends throughout the entire TJX family, which includes TJ Maxx, Marshalls, HomeGoods, and Homesense.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.



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