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Operations Manager

2 months ago

Brookpark Estates, Ohio, United States GetGo Café + Market Full time
Job Summary

As a Fuel Station Coordinator at GetGo Café + Market, you will provide leadership in all store operational areas by guiding and motivating Team Members to provide safe, efficient and superior service in an effort to exceed customer expectations, stimulate growth of the business and to meet or exceed the store and Company goals.

Key Responsibilities
  • Ensure that proper safety, maintenance, cleanliness and image standards are maintained throughout the facility.
  • Complete all daily, weekly and monthly accounting and auditing functions for the entire location. Prepare all reports requested in a timely manner.
  • Report and follow through with maintenance issues to the appropriate level as necessary.
  • Maintain safety as the top priority in all aspects of your work, for your Team Members, customers and products.
  • Create and maintain productive relationships with applicable local, state and federal governing agencies as required to do business (e.g., health boards, inspectors, etc.).
  • Maintain proper and effective inventory levels in all departments by ensuring effective vendor relations and proper store orders.
  • Ensure that the facility achieves the budgeted objectives and maintains a level of profitability acceptable to management, especially concerning areas of sales, shrink, cash over/short, expenses, labor, gross profit and TSR (Total Store Responsibility).
  • Work in conjunction with appropriate corporate specialists to support store format. Evaluate all products and departments to determine the best product mix to maximize sales and profits. Maintain responsibility concerning loss prevention in all areas.
  • Execute the overall marketing, merchandising and promotional objectives of the facility.
  • Conduct competitive fuel price surveys as required.
  • Create and maintain an environment of respect for self and others. Make sure that all Company Safety and Ethical standards are consistently practiced.
  • Direct Team Members while continuing to develop all direct reports and assist in the development and evaluation of Team Members.
  • Be proactive in applying, enforcing and overseeing the counseling and disciplinary actions for all store Team Members in accordance with Company policies and procedures.
  • Maintain effective communication with all location Team Members, Supermarket Team, District Management and Corporate Team Members.
  • Maintain safe, prompt and courteous customer service. Attend to all customer concerns and complaints.
  • Consistently promote the Company culture through your own actions and through all Team Members.
About Us

At GetGo Café + Market, we're more than just food, fuel and convenience. We're one giant family of diverse and talented Team Members.

Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow.

Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas.

From our Warehouses to our GetGo's, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces.