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Quality Assurance Specialist

2 months ago

Escondido, California, United States People MVR Full time
Job Overview

People MVR, a leader in the home improvement sector, is seeking a dedicated Quality Control Coordinator to enhance our commitment to exceptional customer service and operational excellence. This position plays a vital role in upholding our standards amidst the growing demand for home renovation services.


Why Choose People MVR?

At People MVR, we prioritize our employees by offering a range of benefits and a collaborative work atmosphere:

  • Bonuses: Benefit from holiday bonuses and performance-based incentives.
  • Insurance Coverage: Comprehensive HMO Health Insurance and Life Insurance provided at no cost.
  • Retirement Savings: A 401(k) plan with employer matching to support your future financial goals.
  • Time Off: Generous paid vacation and sick leave policies.
  • Career Development: Opportunities for advancement within our expanding organization.
  • Team Environment: We foster a positive culture that values work-life balance.

Key Responsibilities:
  • Evaluate and verify all incoming warranty claims from clients for legitimacy.
  • Maintain records and monitor warranty issues and their resolutions.
  • Coordinate warranty service scheduling with project planners.
  • Organize and oversee testing and remediation for hazardous materials for clients.
  • Communicate any updates regarding remediation costs to clients and project teams.
  • Perform additional tasks as directed by management.

Qualifications:
  • Technical Skills: Proficient in Microsoft Outlook, Word, and Excel.
  • Education: A two-year technical degree in a relevant field is preferred.
  • Experience: 1-3 years in a related role, with customer service experience being advantageous.
  • Knowledge: Basic understanding of construction methodologies.
  • Skills: Strong customer service, organizational, and analytical skills.
  • Communication: Excellent written and verbal communication abilities.
  • Attitude: A positive demeanor and a collaborative spirit.

If you are passionate about quality assurance in the home improvement industry, we encourage you to consider this opportunity.