Customer Service Representative
2 weeks ago
Job Summary
As a Customer Service Representative with Domino's Franchise, you will play a vital role in ensuring that our customers receive exceptional service and support. This is a dynamic and fast-paced environment where you will be responsible for handling customer inquiries, resolving issues, and providing a positive experience for our valued customers.
Key Responsibilities
- Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
- Order Taking: Accurately take customer orders, process payments, and ensure that orders are fulfilled to customer satisfaction.
- Team Collaboration: Work closely with the pizza-making team to ensure that orders are prepared and delivered to customers in a timely manner.
- Store Maintenance: Maintain a clean and organized store environment, including the kitchen, dining area, and restrooms.
- Inventory Management: Assist with inventory management, including receiving and stocking supplies, and monitoring inventory levels.
Requirements
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, team members, and management.
- Problem-Solving Skills: Ability to think critically and resolve customer complaints in a professional and courteous manner.
- Teamwork: Ability to work effectively in a team environment, with a positive and supportive attitude.
What We Offer
As a Customer Service Representative with Domino's Franchise, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on providing exceptional customer service and support. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.
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