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Customer Service Representative

2 months ago

Jerseyville, Illinois, United States Domino's Franchise Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our Domino's Pizza team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our valued customers.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • Order Taking: Accurately take customer orders, process payments, and maintain a high level of accuracy.
  • Team Collaboration: Work closely with the team to achieve sales goals, maintain a clean and organized store environment, and ensure seamless operations.
  • Problem-Solving: Think critically and resolve customer complaints in a fair and professional manner.

Requirements:

  • Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
  • Flexibility: Ability to work a variety of shifts, including weekends and holidays, to meet business needs.
  • Teamwork: Strong teamwork and collaboration skills to achieve sales goals and maintain a positive work environment.

What We Offer:

  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Access to medical, dental, and vision insurance, as well as 401(k) matching.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.