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Retail Center Associate Position

2 months ago

Riverside, California, United States The UPS Store #1603 Full time
Full-Time Associate at The UPS Store #1603

We are looking for committed individuals for a long-term career opportunity. Our organization values those who are eager to learn and grow within the company.

At The UPS Store, our success is driven by the dedication of our associates at each location. We aim to excel in every aspect of our operations by promoting a culture of trust, teamwork, accountability, high expectations, and open communication.

The ideal candidate for the Associate position will have experience in retail sales, strong computer and internet skills, a high school diploma, a friendly demeanor, a professional appearance, and the ability to quickly learn all aspects of our operations.

Note: Successful completion of a Department of Justice background check is required for Notary Public certification.

Our store provides a welcoming and flexible work environment.

The following outlines the key responsibilities associated with this role:

  • Deliver outstanding customer service to walk-in clients and manage phone inquiries
  • Exhibit effective communication skills with customers, team members, and management
  • Take initiative in resolving customer shipping concerns and offer practical solutions
  • Stay updated on all product and service offerings, alternative solutions, and industry trends
  • Efficiently operate office equipment, software, and devices, and assist colleagues as needed
  • Handle incoming and outgoing mail, faxes, and packages
  • Support customers with their shipping requirements with a positive attitude, including packing and shipping
  • Maintain meticulous attention to detail in all tasks
  • Process transactions accurately and promptly
  • Ensure a clean and safe working environment

Requirements:

  • High School Diploma
  • Proficient Computer Skills
  • Strong Verbal and Written Communication Skills, including spelling and math
  • Notary Public certification
  • Punctual, Reliable, and accountable
  • Flexible schedule availability, including weekends
  • Able to lift and carry 40+ pounds
  • Capability to stand for extended periods

This position offers a stable, long-term career path, and we seek individuals with common sense, a strong work ethic, and a desire to contribute to our business growth. We are looking for dedicated candidates.

If you are interested in a challenging role within a dynamic work environment, we would like to hear from you.

We require someone to work approximately 25-30 hours per week, including Mondays to Fridays. We will reach out to candidates who best meet the specified criteria.