Customer Service and Sales Team Lead
6 days ago
Public Storage, a leading self-storage company, is seeking an experienced Customer Service Manager to join their team. This role involves managing customer storage needs, selling packing and moving supplies, and performing daily storage unit inspections.
About the RoleThis position requires strong communication and sales skills, with the ability to work independently at multiple locations. The successful candidate will be responsible for assessing customer storage needs, making suggestions, and ensuring that spaces are ready to rent.
Key Responsibilities- Manage customer storage needs and make recommendations for packing and moving supplies
- Perform daily storage unit inspections to confirm inventory and availability
- Audit cash drawers and make bank deposits
- Help customers stay current with payments and make reminder calls when required
The ideal candidate will have experience in customer service and sales, as well as the ability to lift/move items weighing up to 35 pounds. They should also be comfortable working outdoors, including walking in/around facilities and climbing stairs.
Benefits- Total Rewards package available to our team: Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
- Company-paid life, accidental death insurance, and exclusive vendor discounts
- Mileage reimbursement provided for traveling between properties or other work-related tasks
- On-site company housing available to employees at many of our locations (performance and tenure required for eligibility)
- Performance-based bonuses for Property Managers
We offer a competitive salary of $14.00 per hour, plus benefits and opportunities for career growth. If you're looking for a challenging and rewarding role in customer service and sales, please apply.
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