Customer Service Representative

3 weeks ago


Madison, Wisconsin, United States UPC Displays Full time
About the Role

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at UPC Displays. As a key member of our Customer Service department, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries via phone, email, and in-person
  • Process work orders and ensure accuracy
  • Coordinate and perform filing for customer service, accounting, and purchasing departments
  • Monitor and distribute faxes from the main fax
  • Provide clerical support to other departments as needed
  • Maintain conference rooms and other duties as assigned
Requirements
  • Minimum 1 year of prior experience with data entry or as a receptionist in an office environment
  • Pleasant and articulate phone voice
  • Able to work under tight deadlines in a fast-paced environment
  • Quick learner and able to retain details
  • Exceptional attention to detail
  • Fluent in all Microsoft Office products and data entry
  • Must be able to work independently in an open office environment
What We Offer

We offer a competitive benefits package, including health insurance, dental and vision insurance, a 401(k) plan, and paid time off. We are an equal opportunity employer and value diversity in our workplace.



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