Customer Service Representative

1 month ago


Orlando, Florida, United States Mike Broschart - State Farm Agent Full time
Job Summary:

As a Customer Service Representative for Mike Broschart - State Farm Agent, you will play a crucial role in helping customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are seeking a highly motivated and customer-focused individual to join our team in Orlando, FL.

Key Responsibilities:

Establish and maintain strong customer relationships through regular follow-ups and needs-based reviews.
Educate customers about insurance options and develop leads to schedule appointments and market appropriate products and services.
Collaborate with the team to identify customer needs and provide solutions that meet their expectations.

Requirements:

Interest in marketing products and services based on customer needs.
Excellent communication skills, both written and verbal, with a focus on listening and problem-solving.
People-oriented, detail-oriented, and proactive in resolving issues.
Ability to learn computer functions and work effectively in a team environment.
Bilingual Spanish is preferred but not required.

What We Offer:

Competitive hourly pay plus commission/bonus opportunities.
Paid time off, vacation, and personal/sick days.
Flexible hours and growth potential for advancement within the agency.

About Us:

Mike Broschart - State Farm Agent is a team of dedicated professionals committed to helping customers achieve their goals. We offer a range of insurance and financial services, including auto, home, life, and retirement planning. If you are motivated to succeed and passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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