Field Services Representative
4 weeks ago
Ignite your career at Builders FirstSource, America's largest supplier of building materials, value-added components, and building services to the professional market. As a Field Services Representative, you will be equipped with all the tools, training, and resources you need to succeed in this role.
Key Responsibilities- Investigate and examine the condition of company building workmanship and products on the customer's site at all stages of construction based on concerns raised by the customer.
- Recommend replacement or repair of defective products based on customer service guidelines related to efficiency and cost-effectiveness.
- Negotiate and approve third-party repair/adjustment; inspect completed work for quality adherence.
- Plan and pace own work efficiency in order to meet daily, weekly, project, or team-related productivity goals.
- Understand and observe all safety procedures and practices in order to prevent injury to self or co-workers.
- High school diploma or General Education Degree (GED), or equivalent combination of education and experience.
- Knowledge of company products, pricing, discount, and estimating formulas and guidelines.
- Strong attention to detail, basic math, and measurement skills.
- Good communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program.
- Valid Driver's License.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Subject to both typical office environment and outside locations with temperature and weather variations.
- Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
- Work is performed on both company and customer sites and involves driving to customer locations.
At Builders FirstSource, we want you and your career to be greater than what you ever could have expected. Our supportive, people-first culture will build you up and empower you to do more, be more, and become better every day.
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